FAQs

Recycling & Sourcing

How do you measure your lower carbon claim on your packaging? SMUG Dairy measures its lower carbon footprint using Life Cycle Assessments (LCAs) conducted by our friends the sustainability experts HowGood. The results of these LCAs are available here.

Take a look at our Sustainability page on this site for all the detail regarding our lower carbon dairy analysis and technical reports to support the claims.

How do you measure your lower saturated fat claim on your packaging?
We regularly test our SMUG Dairy products to confirm they have reduced saturated fat then their dairy counterparts.

Where do you source your milk from for SMUG Dairy?
We make sure to source our milk from local farms close by to our production plants.

What can I do with your packaging after I’m done with it?
We’re passionate about making delicious food and drinks, but also about minimising our environmental impact.

Here’s how you can help:

  • Follow the On-Pack Recycling Label (OPRL) instructions on our packs. It’s your guide to responsible disposal. Simple steps make a big difference!
  • Recycling systems vary across the UK. Visit RecycleNow  www.recyclenow.com/local- recycling for local guidelines. Enter your postcode to find out which packaging is recyclable
  • Still unsure? Contact us! We’re happy to navigate the recycling maze with you.


Keep an eye out for our packaging innovations as we test new, more readily recyclable materials.

Usage & Storage

Can SMUG Dairy products be frozen?

  • SMUG Dairy Cheese, Butter and Milk is not suitable for freezing
  • SMUG Dairy Spreadable Butter is suitable for home freezing but ideally freeze as soon as possible after purchase.

How long will SMUG Dairy products stay fresh in the fridge once opened?

  • SMUG Dairy Cheese can be consumed within 3 days of opening.
  • SMUG Dairy Milk should be consumed within 3 days of opening.
  • SMUG Dairy Butter should be consumed within 3 days of opening.

Product / Allergens

Where are SMUG Dairy products made?

  • The SMUG Dairy Butter Block is manufactured within the UK.
  • The SMUG Dairy Milk is manufactured within the UK.
  • The SMUG Dairy Spreadable Butter is made in Ireland, in a factory that makes dairy and non-dairy spreads.
  • SMUG Dairy Cheese is made in Ireland and packed in Northern Ireland.

Are SMUG Dairy products gluten free?

  • SMUG Dairy Cheese does not contain Gluten, as Gluten Free Oat flour is used within the product.
  • SMUG Dairy Butter Block does not contain Gluten, as Gluten Free Oat flour is used within the product.
  • SMUG Dairy Milk does not contain Gluten, as Gluten Free Oats are used within the product.


Are SMUG Dairy products suitable for vegetarians?

  • SMUG Dairy Butter Block is suitable for Vegetarians.
  • SMUG Dairy Milk is suitable for Vegetarians.
  • SMUG Dairy Spreadable Butter is suitable for Vegetarians.
  • SMUG Dairy Cheese is suitable for Vegetarians.


Are SMUG Dairy products suitable for vegans?

  • No because they contain cow’s milk.


What are the ingredients in SMUG Dairy products?

  • SMUG Dairy Butter Block contains Butter, Rapeseed oil, Oat drink made from Water, Salt, Gluten Free Oat Flour, Fava bean protein, Vitamin B12; and Vitamin E, Vitamin A & D.
  • SMUG Dairy Milk contains Semi-skimmed Milk, Oat drink made from Water, Gluten Free Oats, Chicory Root Fibre, Calcium Carbonate, Salt, Stabiliser: Gellan Gum, Vitamin D2, vitamin B2, Iodine, and Vitamin B12.
  • SMUG DAIRY Spreadable Butter contains Butter (50%) (Milk), Rapeseed oil, Oat Drink (24%) (Water, Gluten Free Oat Flour, Salt, Fava bean protein, Vitamin B12), Colour (Carotenes), Vitamin E, Vitamin A & D.
  • SMUG Dairy Cheese: Extra Mature Cheddar (42%) (milk), Oat Drink (17%) (Water, Gluten Free Oat Flour, Acacia Fibre, Natural Flavouring), Water, Milk Protein, Rapeseed Oil, Butter (milk), Modified Starch, Chicory Root Fibre, Salt, Acidity Regulator: Lactic Acid, Preservative: Potassium Sorbate, Vitamin D.


Do SMUG Dairy products contain artificial colours, flavours or ingredients?

  • SMUG Dairy products do not contain artificial colours, flavours or ingredients.

 

Do the SMUG Dairy products you use palm oil?

  • None of our SMUG Dairy products contain Palm oil.

Can you eat SMUG Dairy products if you are pregnant?

  • Yes, but we recommend you also check with your local GP when it comes to your diet when pregnant.

FAQs

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